1. Introduction
Cadence ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Personal Information
We collect the following personal information:
- Name and email address
- Account credentials
- Payment information (processed securely through Stripe)
- Jira API credentials (encrypted and stored securely)
Usage Data
We automatically collect certain information when you use the Service:
- Time tracking data
- Jira task information
- IP address and browser type
- Pages visited and features used
- Session duration and frequency of use
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process your transactions and manage your subscription
- Sync time tracking data with your Jira account
- Send you service-related notifications and updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Stripe for payment processing, hosting providers for infrastructure
- Jira/Atlassian: To sync your time tracking data with your Jira account
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Secure storage of API credentials
- Regular security audits and updates
- Access controls and authentication mechanisms
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal data
- Export: Export your time tracking data
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain data processing activities
To exercise these rights, please contact us at [email protected]
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information. We do not sell personal information.
13. GDPR Compliance
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and to object to processing of your personal data.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Support: [email protected]